Contact

Carepoint Practice

The Carepoint Practice,
Northwood Health Centre,
Neal Close,
Acre Way,
Northwood,
HA6 1TQ
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01923 820 866
carepoint.practice@nhs.net
Quote / Testimonial:
This email account is to be used to provide Carepoint Practice with information only. Unless otherwise stated, we will not be able to answer any questions or send responses.  
Opening Hours
Monday 8:00 am to 6:30 pm
Tuesday 8:00 am to 6:30 pm
Wednesday 8:00 am to 6:30 pm
Thursday 8:00 am to 6:30 pm
Friday 8:00 am to 6:30 pm
Saturday Closed
Sunday Closed
If you have any special needs please let our staff know so that we can help and ensure you get the same support in the future.
The Practice building has been designed for disabled access.
There is a disabled access point at the reception desk and disabled toilets.
We would ask that you let us know if you need help as your disability may not be a visible one.
We would also welcome any suggestions you may have in making your visit to the surgery easier.
We have a loop induction system at the reception desk to assist the hearing impaired. If you or family members are blind or partially sighted we can give you a large print of our practice leaflet upon request. Please ask Reception for further information.
Feedback & Complaint Procedure

Non-urgent advice: Extended Access & Out of Hours

There are 3 hubs spread across the borough viz Eastcote Health Centre (North); Uxbridge Health Centre (Central) and HESA centre (South) whereby practices can book their patients but there is limited availability. The service is open Monday to Friday from 6:30PM-8PM and 8AM-8PM on weekends (between 3 hub sites).

NHS 111 (non-emergency number)

If you phone the surgery outside of normal opening hours you will be asked to hang up and dial 111. Calls are taken by trained staff that will make referrals as needed to the out-of-hours provider or direct you to the most appropriate service. 

This service  is for people: 

Who don’t know who to call for medical help or who don’t have a GP

Who need health information or reassurance about what they should do next

Who have a minor injury (including fractures and burns)

Who think they need A&E or another NHS urgent care service, but it is not a life-threatening 999 emergency.

You can access 111 online here